Returns | Shipping | Policies

INTERNATIONAL SHIPPING: *Contact us for options on shipping outside of the U.S.

EXCHANGE | REFUNDS | ORDER ISSUES:

  • Returns are only accepted if the wrong items are received by the customer, or the product received is damaged
  • Custom order items (including but not limited to seat covers, graphics, carbon fiber products) are FINAL SALEand ineligible for return.
  • Any items returned must be in new condition and not previously installed. 
  • Shipping costs are non-refundable
  • All returns are subject to a 15% restocking fee
  • If you have an issue with the order or products you have received, you must contact us within 7 days of the delivered date (per tracking info) of your order and must include physical evidence of issues including photos of packaging and/or products. 

*If an item you received is damaged or incorrect, please email sales@rastrelliracing.com for further assistance! *

WRONG ADDRESS DISCLAIMER:

  • IT IS THE BUYER’S RESPONSIBILITY TO MAKE SURE THAT HE OR SHE ENTERS THE SHIPPING ADDRESS CORRECTLY.  WE ARE NOT RESPONSIBLE IF A PACKAGE IS RETURNED TO US DUE TO AN INCORRECT OR UNDELIVERABLE ADDRESS.  IF YOU DECIDE TO CANCEL YOUR ORDER OR CHANGE YOUR SHIPPING ADDRESS, PLEASE CONTACT CUSTOMER SERVICE WITH THE CORRECT ADDRESS AS SOON AS YOU PLACE YOUR ORDER.  WE WILL DO OUR BEST TO MAKE THE CHANGE, HOWEVER, IF THE ORDER HAS ALREADY BEEN PROCESSED, WE ARE UNABLE TO MAKE THE CHANGE.
  • ALL OF OUR SHIPMENTS INCLUDING TRACKING WITH DELIVERY CONFIRMATION.  IF YOUR TRACKING INFORMATION CONFIRMS THAT THE ITEM WAS DELIVERED TO YOUR ORDER ADDRESS, BUT YOU HAVE NOT RECEIVED YOUR ORDER, PLEASE CONTACT THE CARRIER DIRECTLY TO INVESTIGATE THE ISSUE.  WE CANNOT BE HELD ACCOUNTABLE FOR PACKAGES WHERE TRACKING INFORMATION STATES THE PACKAGE HAS BEEN DELIVERED TO YOUR ORDER ADDRESS.

 

NO WARRANTY STATEMENT:

The purchaser understands and recognize that racing parts and services sold by Rastrelli Racing, LLC. are exposed to many and varied conditions due to the manner in which they are installed and used. Rastrelli Racing, LLC. makes no warranties either expressed or implied including any warranty of merchantability or fitness for a particular purpose. There is no warranty expressed or implied as to whether the goods sold hereby will protect purchaser or ultimate use of such good from injury or death.

No salesman, officer, agent, or representative of Rastrelli Racing, LLC. is authorized to waive or modify this warranty disclaimer and limitation of damages. Further, no representation, promise, description of goods, or affirmation of fact made by any salesman, officer, agent, or representative of Rastrelli Racing, LLC. shall be effective to any extent whatsoever to waive or modify this warranty disclaimer and limitation of damages.

Because of the intended use of Rastrelli Racing, LLC. products, Rastrelli Racing, LLC. makes no warranties whatsoever, expressed, or implied, oral, or written, to purchasers or their products regarding performance, safety, fit, merchantability, or length of service. Purchasers are responsible for selection of proper goods and must rely on their own skills and judgement that such goods are suitable for purchasers' application.

We do not warranty against damage of which occurs during installation or removal of any products we sell.

 

Liability:

All products manufactured and/or distributed by Rastrelli Racing, LLC. are offered and designed for use with standard machines. Rastrelli Racing, LLC. makes no claims as to the products effectiveness on modified machines. Rastrelli Racing, LLC is the sole determiner of abuse, misuse, installation errors and modifications. We assume no liability for any errors in listings, specifications, part numbers, prices, or model applications. Rastrelli Racing reserves the right to change specifications, product descriptions, product quality, pricing, and model applications at any time without prior oral or written notice and without further obligation.

Adding new components to your ATV (especially to the engine, suspension, or braking system) may radically alter the acceleration, deceleration, handling, and braking characteristics of your ATV. Ensure that all parts are installed and properly torqued per the instructions supplied with the part or to the ATV manufacturer's original specifications. Test the ATV with the new part(s) on level ground, at low speed, without any other vehicles or obstacles nearby, to ensure that it is working properly. Periodically recheck, adjust, or replace the parts as may be necessary depending upon the terrain, use, mileage, and rider input. Consult the instructions supplied with the part, or the ATV manufacturer's original specifications for further details. The failure to properly install, maintain, or familiarize yourself with the new part's use, and proper operation, may result in damage to the ATV, and/or a loss of control, resulting in serious injury or death. Buyers assume all risk for any and all damage caused to themselves, a third party and/or property by virtue of failure of these products. By installing and/or using a Rastrelli Racing, LLC. product, you hereby accept and understand these stated terms and conditions.

You will follow all applicable traffic laws and off-road guidelines and wear appropriate safety equipment (as required by law) when using this part. You have been instructed by the salespeople, in conjunction within this purchase, on the installation (if applicable) and use of all items listed on the front side of your invoice. If you have any questions about the installation or proper operation of the new parts, you will email Rastrelli Racing at sales@rastrelliracing.com before riding or using the part.